Lockheed Martin Field Sales Support Systems Engineer Associate in Fort Worth, Texas
This position requires a multi-discipline Vehicle Systems Engineering to perform problem analysis & disposition and in-house technical support for the F-35 Systems. Prefer working knowledge/experience of F-35 Systems (Applicants will be required to accomplish in-depth analysis of System difficulties on all proposed and pending engineering changes for assigned systems and monitor systems performance indicators to identify emerging failure trends.) Ensure customer service and time objectives for Action Requests (ARs) are met. Coordinate required vendor and engineering support during investigation, fact finding, and resolution/disposition. Must be able to effectively utilize technical and engineering data to perform problem analysis at the subsystem level. Track and status problems and input updates to the Problem Reporting and Resolution System. Maintain open lines of communication with Team Joint Strike Fighter (JSF) Field Service Engineers (FSEs,) maintenance and operations personnel to provide proactive support on assigned systems and to advise and status problem reports and action requests. Research, develop, and disseminate activity reports, Urgent Field Notices, and other information as required to field units for each assigned system. Provide administrative support for the operational sites on aircraft ground maintenance and operational limitations. Support aircraft post delivery support efforts. Provide on-site support as requested by customer, site manager or program management. Perform Operations Center Help Desk support and management reporting actions as required. Support program technical interchange meetings and program plans development relating to problem analysis & disposition and in-house technical support.
Prefer prior F-35 field or in-plant experience on fighter aircraft. Candidate must be able to work effectively within an Integrated Project Team (IPT) and Team environment, and develop and present technical presentations. Must be knowledgeable on base level fighter aircraft support operations and contractor logistics support operations. Must have logistics support experience; experience in contractor support roles and responsibilities as it relates to in-house & on-site field support/service. Must be proficient in MS Office applications and knowledge of LM Aero engineering applications/resources helpful. Periodic 24/7 on call coverage may be required.
-Some short-term travel may be required, must be willing to work any shift and weekends. -Must be able to obtain F-35 Program clearance and program access.
Basic Qualifications Experience and or knowledge of aircraft. Technical report writing experience. Experience with drawing/schematic reading/interpretation. Experience/understanding with problem analysis and technical issue resolution.
Desired skills Good knowledge of CATIA & System/Mechanical/ Aeronautical Engineering Environment will be helpful. Some short-term travel may be required. Must be willing to work any shift and weekends.
As a leading technology innovation company, Lockheed Martin’s team of 113,000 people works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in all 50 states and more than 570 facilities that span 70 countries.
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Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.
Job Location(s): Fort Worth Texas