Lockheed Martin Computer Operator Specialist in Moorestown, New Jersey
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The Computer Operator Specialist will serve as a member of the Naval Systems Computer Center/Computer Programs Test Site (NSCC/CPTS) Program Generation Center (PGC) team at the LM Moorestown, NJ facility working in a rotating shift 24x7 environment. Tasks and daily responsibilities will center on the transfer of system and user files (manually and electronically) using various types of physical media and programs (e.g. File Transfer Protocol (FTP), Tape Archive (TAR) across the classified and unclassified VAX and UNIX based networks. Candidate will perform customer and system file archival backups and report problems to system engineers and PGC management for resolution. She/he will also perform initialization of remote and local classified communications networks; monitor the NSCC classified network to ensure connectivity and provide paging notification to management and system engineers; electronically transfer program build and load files utilizing the Aegis Wide Area Network to remote sites in accordance with Configuration Management processes; process user (customer) requests in a timely manner; and provide Help Desk and Customer Service support for internal and external customers during all shifts, including weekends and holidays. Additionally, successful candidate will monitor the Remedy Action Request System (AR) database for electronically submitted user service requests and process as required; develop a thorough understanding of all processes and procedures associated with the PGC Operations center as well as create, edit and maintain new procedures as required; support the Foreign Military Sales (FMS) program requirement's via the Electronic Data Transfer (EDT) server by transmitting and receiving files via FTP. Successful candidate must be a detail oriented individual with good interpersonal and communication skills and possess the ability to work in a team environment and on shared assets . Must be willing to work all shifts (including overtime) on a rotating basis to support a 24x7 operation (including weekends and holidays). Successful candidate must have an active FULL SECRET CLEARANCE in order to meet eligibility requirements for access to classified information / duties.
Basic Qualifications - Experienced in the use of Personal Computers - Experienced with the Microsoft Office applications - Minimum of 3 years experience / technical skills to routinely assist with technical and procedural responsibilities in a computer environment tasked with providing a complete spectrum of computer services to both local and remote customers. - Minimum 3 years experience working with databases and recording tasks in on-line notebooks - Must be able to work all shifts in a rotating shift environment (including overtime when required) to support the operation of a 24x7 work-center (weekends and holidays included). - Must have a FULL SECRET CLEARANCE in order to meet eligibility requirements for access to classified information / duties. - Experience with Remedy Action Request System (ARS)
Desired skills - Technical school Graduate as a computer operator with SUN Solaris and HP UNIX experience including utilizing FPT and system backup utilities. - Three (3) years experience in a technical environment to include system startups/shutdowns, performing back-up operations and software installations. - Knowledge of and experience with LM Moorestown Help Desk operations considered a plus. - Experienced interpersonal skills with experience working in a team environment and working on shared assets - Experienced customer service skills interacting directly with the customer and via telecommunications
As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.
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Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Job Location(s): Moorestown New Jersey