Lockheed Martin Field Sales Support Systems Engineer Staff in Fort Worth, Texas

Description: This position requires a multi-discipline Sustaining Engineer to perform problem analysis & disposition and in-house technical support for the F-35. Applicants will be required to accomplish in-depth analysis of F-35 Systems and structure difficulties in support of Lockheed Martin Aeronautics Company (LM Aero) Field Service Engineers(FSEs) and customers. Coordinate evaluation of impacts from proposed problem resolutions. Remain current on all proposed and pending engineering changes for assigned systems and monitor systems performance indicators to identify emerging failure trends. This individual will provide field technical support to operational, training and test sites. Ensure customer service and time objectives for Action Requests (ARs) are met. Coordinate required vendor and engineering support during investigation, fact finding, and resolution/disposition. Must be able to effectively utilize technical and engineering data to perform problem analysis at the subsystem level. Track and status problems and input updates to the Problem Reporting and Resolution System. Maintain open lines of communication with Team F-35 FSEs, maintenance and operations personnel to provide proactive support on assigned systems and to advise and status problem reports and action requests. Research, develop, and disseminate activity reports, Urgent Field Notices, and other information as required to field units for each assigned system. Provide administrative support for the operational sites on aircraft ground maintenance and operational limitations. Support aircraft post delivery support efforts. Provide on-site support as requested by customer, site manager or program management. Perform Operations Center Help Desk support and management reporting actions as required. Support program technical interchange meetings and program plans development relating to problem analysis & disposition and in-house technical support.

--The employee must be willing to work any shift and weekends, as dictated by customer requirements. --Some travel will be required. Periodic 24/7 on call coverage may be required.

Desired Skills: --F-35 experience. Hands-on experience in military systems & repair a plus.

--Good knowledge of F-35 CRM (Customer Relationship Management)and ALIS(Autonomic Logistics Information System)will be helpful.

-Knowledge of LM Aero engineering applications/resources helpful.

-Experience in current wing operations and aircraft maintenance support.

BASIC QUALIFICATIONS:

On-aircraft experience on fighter aircraft.

Technical Report writing experience .

Must have experience with Drawing and Schematic reading/interpretation, troubleshooting and fault isolation.

Must have experience in contractor support roles and responsibilities as it relates to in-house & on-site field support/service.

Experience with MS Office applications.

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

Join us at Lockheed Martin, where we’re engineering a better tomorrow.