Lockheed Martin IT Senior Technician in Littleton, Colorado

Description: Duties include, but are not limited to:

• Responsible for all managing, troubleshooting, and incorporating MFC Citrix environment

• Responsible for all technical support, troubleshooting, integration, upgrades and maintenance of all networked and locally attached computing equipment

• Manage projects in alignment within MFC IT scope

• Repair, replace and creatively solve hardware and software issues for all computing equipment supporting an isolated environment of specialized manufacturing and engineering equipment

• Maintain network infrastructure, including terminations, upgrades, and equipment replacement

• Responsible for protecting, maintaining, backing up, and recovering data related to IT equipment

• Work closely with the IT management and MFC programs to determine support requirements, priorities and support needs

• Develop, implement and maintain new processes and procedures to ensure efficiency, risk reduction and program excellence

• Provide support for Disaster Recovery planning, testing and execution

• Collaborate with MFC Offsites IT Manager and Desktop/Network program management to ensure security guidelines, computing standards and best practices are being followed.

• Provide Status Reports and effectively communicating to IT and site management on all outstanding matters/issues

Basic Qualifications:

Must be and/or have:

• Experience and working knowledge of Citrix

• Manage multiple projects proficiently

• Experience supporting network equipment and configuring computers with unique network configurations

• Experience working with desktop hardware and software installation/replacement/troubleshooting

• Exemplary communication skills, both verbal and written

• Self-motivated, customer focused, and proactive

• Outstanding work ethic

• Able to professionally deal with quick and drastic changes

• Capable of supporting multiple tasks and customers with competing deadlines concurrently

• Work full time during core business hours and support after hour projects, outages or migrations as necessary

• Experience terminating CAT6A cables and 110 blocks

• Experience troubleshooting network printers

• Experience using backup and imaging software

• Ability to create documentation, processes and procedures to ensure risk reduction

• Experience with computer patching and updates

• Experience installing operating systems and imaging computers

• Experience in vulnerability remediation and infrastructure security management

• Ability to provide afterhours support

Desired Skills:

• Understanding of MFC and EBS processes, procedures, and policies

• Experience installing, supporting and using various Windows Operating systems

• Experience installing, supporting and using Office 365

• Working knowledge of Service Central, CATS, RMS, JITA and other IT tools used with MFC

• Working knowledge of SecureNet project and best practices

• Experience with data protection, backups and data recovery tools such as Connected

BASIC QUALIFICATIONS:

job.Qualifications

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They’re dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about.

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories.

EXPERIENCE LEVEL:

Experienced Professional